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Helio Travels and Tours is a Sri Lanka–based travel agency started in 2024 with a simple goal — to make travel planning friendly, transparent, and genuinely helpful. We know that planning a trip can feel overwhelming, especially when visas, flights, multiple destinations, and fine print are involved. Our role is to simplify that process and guide you from your first inquiry to your return home.
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We are not here to “sell a package and disappear”. We:
Even though we’re a young agency, we are committed to clear communication, strong ethics, and delivering high-quality service to every client.
We might be a relatively young agency, but we are serious about communication, ethics, and
quality.
Director & Co-Founder
Director & Co-Founder
Director & Co-Founder
Director & Co-Founder
Brand Character & Digital Travel Companion
Brand Character & Digital Travel Companion
At Helio Travels and Tours Sri Lanka, we focus on clear communication, honest advice, and travel planning done the right way.
We’re still at the start of our story, but each step has shaped how we work today.
Helio Travels and Tours officially begins operations with a focus on outbound travel, air tickets and core visa services.
We handle our first sets of custom itineraries for clients travelling to Asia and welcome inbound travellers exploring Sri Lanka.
We gradually expanded visa assistance across multiple destinations, including Schengen countries, the UK, Japan, South Korea, Australia, and student visa pathways for selected destinations.
Helio Travels and Tours is still in its early stages, and our milestones reflect steady growth, hands-on experience, and client trust built through real journeys rather than formal recognitions.
Planned and managed custom outbound and inbound travel experiences, covering leisure trips, family travel, corporate travel, and student-related journeys.
Gradually expanded visa assistance services to multiple destinations including Schengen countries, the UK, Japan, South Korea, Australia, and selected regions across Asia and Africa.
Established a structured visa desk process, focusing on proper documentation, realistic timelines, and transparent communication.
Built a growing base of repeat clients, reflecting long-term trust and service consistency.
Continued to grow through word-of-mouth referrals, without relying on aggressive sales tactics.
Received genuine Google reviews and direct client feedback, highlighting responsiveness, clarity, and support throughout the travel process.
Developed internal service workflows and SOPs to ensure accuracy, accountability, and smooth handling of every inquiry.
At this stage, progress is measured through:
Clients returning for future travel
Referrals shared through personal recommendation
Smooth travel experiences delivered as planned
Clear communication before, during, and after every journey
These milestones guide how Helio continues to grow — carefully, responsibly, and with the traveler’s experience at the center.
You can contact us via WhatsApp, phone, email, or by using the enquiry forms on our website. We’ll ask a few questions about your destination, dates, budget, and preferences, and then share options and next steps.
No. We plan both Sri Lanka experiences and international trips.
No. Visa decisions are made only by the respective embassies or immigration authorities. We help you with documentation, organization, and realistic expectations, but we cannot
control approvals.
For some visas, yes, a visit to our office is recommended for document checking. For others, we can coordinate online. Some embassies also require you to submit documents or
biometrics in person.
We will share available payment options when we send you your quotation (e.g. bank transfer, cash, etc.). Some services must be fully paid before processing.
In most cases, visa and service fees are non-refundable once applications are submitted.
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Have a destination in mind or just an idea? Let’s start with a simple conversation.
Quick Links
480/3A1, Roxy Gardens, Wellawatta, Colombo 06
info@heliotravels.lk
+94 77 756 2380
+94 77 756 4380
(Mon-Fri | 9.00 AM - 5.00 PM)
(Sat | 9.00 AM - 1.30 PM)