About
Helio Travels & Tours

Helio Travels and Tours is a Sri Lanka–based travel agency started in 2024 with a simple goal — to make travel planning friendly, transparent, and genuinely helpful. We know that planning a trip can feel overwhelming, especially when visas, flights, multiple destinations, and fine print are involved. Our role is to simplify that process and guide you from your first inquiry to your return home.

Request a Call from Our Travel Consultant

Let’s Go Together

We Take You Places, You Make the Memories

We are not here to “sell a package and disappear”. We:

  • Listen first, suggest second
  • Explain the important details without hiding them
  • Treat your time and money with respect
  • Prefer long-term relationships over one-time transactions

Even though we’re a young agency, we are committed to clear communication, strong ethics, and delivering high-quality service to every client.

Our clients include:

  • Families travelling for holidays
  • Couples planning honeymoons or anniversary trips
  • Friends travelling together
  • Solo travellers
  • Corporate clients travelling for work or events
  • Students taking first steps towards overseas education

We might be a relatively young agency, but we are serious about communication, ethics, and
quality.

Meet Our Team

The people - and the personality - behind every journey.

Sri Vacshan

Director & Co-Founder

Tuan Farhan

Director & Co-Founder

Helio

Brand Character & Digital Travel Companion

At Helio Travels and Tours Sri Lanka, we focus on clear communication, honest advice, and travel planning done the right way.

Our Journey So Far

We’re still at the start of our story, but each step has shaped how we work today.

  • 2024

    Helio is founded

    Helio Travels and Tours officially begins operations with a focus on outbound travel, air tickets and core visa services.

  • 2024

    First outbound
    & inbound trips

    We handle our first sets of custom itineraries for clients travelling to Asia and welcome inbound travellers exploring Sri Lanka.

  • 2024 - 2025

    Visa desk expanded

    We gradually expanded visa assistance across multiple destinations, including Schengen countries, the UK, Japan, South Korea, Australia, and student visa pathways for selected destinations.

Recognition & Milestones

Growing Through Real Travel Experiences

Helio Travels and Tours is still in its early stages, and our milestones reflect steady growth, hands-on experience, and client trust built through real journeys rather than formal recognitions.

Our Journey So Far

  • Planned and managed custom outbound and inbound travel experiences, covering leisure trips, family travel, corporate travel, and student-related journeys.

  • Gradually expanded visa assistance services to multiple destinations including Schengen countries, the UK, Japan, South Korea, Australia, and selected regions across Asia and Africa.

  • Established a structured visa desk process, focusing on proper documentation, realistic timelines, and transparent communication.

  • Built a growing base of repeat clients, reflecting long-term trust and service consistency.

  • Continued to grow through word-of-mouth referrals, without relying on aggressive sales tactics.

  • Received genuine Google reviews and direct client feedback, highlighting responsiveness, clarity, and support throughout the travel process.

  • Developed internal service workflows and SOPs to ensure accuracy, accountability, and smooth handling of every inquiry.

What Matters to Us

At this stage, progress is measured through:

  • Clients returning for future travel

  • Referrals shared through personal recommendation

  • Smooth travel experiences delivered as planned

  • Clear communication before, during, and after every journey

These milestones guide how Helio continues to grow — carefully, responsibly, and with the traveler’s experience at the center.

FAQ’s

Frequently Asked Question

How do I start planning a trip with Helio?

You can contact us via WhatsApp, phone, email, or by using the enquiry forms on our website. We’ll ask a few questions about your destination, dates, budget, and preferences, and then share options and next steps.

No. We plan both Sri Lanka experiences and international trips.

No. Visa decisions are made only by the respective embassies or immigration authorities. We help you with documentation, organization, and realistic expectations, but we cannot
control approvals.

For some visas, yes, a visit to our office is recommended for document checking. For others, we can coordinate online. Some embassies also require you to submit documents or
biometrics in person.

We will share available payment options when we send you your quotation (e.g. bank transfer, cash, etc.). Some services must be fully paid before processing.

In most cases, visa and service fees are non-refundable once applications are submitted.

Our Blog

Latest Blog & Articles